tag:blogger.com,1999:blog-11051662.post8417440065880611649..comments2023-11-05T00:36:39.199-07:00Comments on My Way!: ~Suresh - The Florist~Sudhir syalhttp://www.blogger.com/profile/08660659195047639343noreply@blogger.comBlogger14125tag:blogger.com,1999:blog-11051662.post-83537236109853371462011-07-18T10:00:15.755-07:002011-07-18T10:00:15.755-07:00Call centers are commoditized by nature. Not only ...Call centers are commoditized by nature. Not only are the jobs but the people are also just commodities. that's what happens when you look only to cut costs. instead of adding value.<br /><br />Very good story Sudhir.Jay Hind!https://www.blogger.com/profile/07359869973482206498noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-38647269473940599912008-02-17T20:10:00.000-08:002008-02-17T20:10:00.000-08:00er .. did you get it fixed ever ? - the world spac...er .. did you get it fixed ever ? - the world space set ? :OTomy Varghesehttps://www.blogger.com/profile/16929463135297186561noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-77540583864491048082006-12-16T09:21:00.000-08:002006-12-16T09:21:00.000-08:00Yes Ketaki,
The note - actually I'm really not th...Yes Ketaki,<br /><br />The note - actually I'm really not that sure, how the florist has modified it. :)Sudhir syalhttps://www.blogger.com/profile/08660659195047639343noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-62376495492336872862006-12-14T20:11:00.000-08:002006-12-14T20:11:00.000-08:00Sudhir Saar,
This post was almost as refreshing as...Sudhir Saar,<br />This post was almost as refreshing as those flowers in the picture.<br /><br />Coming to the point, who is the latest object of your affection? It will make a good story no doubt. Quite like the others? ;) I'm sure the flowers (not to exclude the note) left quite an impact on your lady friend :)Squidhttps://www.blogger.com/profile/16411748228975432641noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-24665662868314821022006-12-13T10:00:00.000-08:002006-12-13T10:00:00.000-08:00Sri Sri Sagaro, The father bit, was in jest quite ...Sri Sri Sagaro, The father bit, was in jest quite obviously. <br /><br />Pertinent observation though, must be all those hours of carefully constructing those scam emails, have had some positive effects. Good on you. :)Sudhir syalhttps://www.blogger.com/profile/08660659195047639343noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-79786109979940821442006-12-13T05:04:00.000-08:002006-12-13T05:04:00.000-08:00"Then he went, you are Sudhir Syal staying in so a..."Then he went, you are Sudhir Syal staying in so and so, <b>father of so and so</b>, working in so and so".<br /><br />I assumed since it's India, and girls here don't agree easily for kids before marriage, so I thought since you were a father of so and so, you must be married. My bad, I underestimated you, you are very much capable of convincing Katrina to sleep wid ya and get her to have babies... :PAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-11051662.post-79624858278137748402006-12-12T11:33:00.000-08:002006-12-12T11:33:00.000-08:00@anonymous : I agree completely,but practical trai...@anonymous : I agree completely,but practical training can in a corporate only go up to a certain degree.<br /><br />Therein lies the constraint...Sudhir syalhttps://www.blogger.com/profile/08660659195047639343noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-13248934070654405432006-12-12T11:32:00.000-08:002006-12-12T11:32:00.000-08:00Hahaha.. Sid the Kid. That comment of yours, deser...Hahaha.. Sid the Kid. That comment of yours, deserves a separate post itself.<br /><br />Great to hear from you. Sure, yve had more than your fair share of experiences of Ragupathi Kailasam's posing as Cal's and Manikandan's posing as Manix. :) Any more to add...?Sudhir syalhttps://www.blogger.com/profile/08660659195047639343noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-46646621090773989132006-12-10T00:14:00.000-08:002006-12-10T00:14:00.000-08:00The fact is that the florist is trained personally...The fact is that the florist is trained personally by his master.he has experience in the feild.luk at the buddy in the call center..she knows zero about customer service..she might have never even seen a world space radio..<br /><br />Outsourcing happens when u give the job to a person who knows to do it..like mr.florist..not to some chick sitting in front of the computer screen for 7*5...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-11051662.post-89270266513774950792006-12-09T15:51:00.000-08:002006-12-09T15:51:00.000-08:00Dude, that was a brilliant post!!
I hate Call Cen...Dude, that was a brilliant post!!<br /><br />I hate Call Centres run from our fair land!<br /><br />Instance 1: I call up the Ryanair callcenter, billing me at 1 pound a minute. The lady asks, 'Saar, are you from India?'<br /><br />'Where in India?'<br /><br />'Oh how nice. We are in Madras.'<br /><br />At which point I told her I didnt care if she was from Jhumri fuckin thalaiyya, and that I was not paying 85 rupees a minute to exchange pleasantries with her!<br /><br />Instance 2: I have a mobile phone on contract, in the name of a British friend (long story), being paid for by me.<br /><br />The contract's over, I'd like to get hte simlock on the phone off. I call the operator up (with all of my friend's identification details committed to my memory), and tell her that my name is Andrew Bates, and I was born on 12th Feb 1981 in Leicester, England, UK.<br /><br />And she says, 'are you sure, Sir?'<br /><br />'WTF?'<br /><br />'No Sir. U have an Indian accent, so you cant be how u claim to be!!!"<br /><br />Y*&^*%*&%!#*!!!!<br /><br />Oh and did I tell you, loved your post. Got to write about these arsewipes sooN!!! X-(<br /><br />P.S: I still cant get my phone unlocked, and had to buy a new phone!!Siddhuhttps://www.blogger.com/profile/15766092746877344160noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-71164801747470583542006-12-09T10:49:00.000-08:002006-12-09T10:49:00.000-08:00@ Abhinav
Ladies and Gentleman, here it is...
--...@ Abhinav<br /><br />Ladies and Gentleman, here it is...<br /><br />--------------------------------<br /><br />The no. of Suresh - The Florist<br /><br />98410 74333 - <br /><br />And if you look a little closer, it spells She on yr phone, with a couple of 'e's more than necessary, but then who cares.<br /><br />I totally agree, with you buddy. The dillution is evident, Worldspace has a call center in Pune, which forwards the request to the South center- Bangalore, which then gets in touch with the outsourced service agents in Chennai. For all practical purposes, I might be calling Pune, getting routed to Bangalore to finally get work done from Panduranga, who for all you know might well be chilling in a street right next to mine.<br /><br />Strange aint it...Sudhir syalhttps://www.blogger.com/profile/08660659195047639343noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-79221262461637568582006-12-09T10:43:00.000-08:002006-12-09T10:43:00.000-08:00Sagaro, I must say yr analytical skills are top no...Sagaro, I must say yr analytical skills are top notch. The post got procrastinated cause of the inclement weather.<br /><br />And which part of the post, gave you the impression, I was married?<br /><br />Thou mighty one... :)Sudhir syalhttps://www.blogger.com/profile/08660659195047639343noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-44743040648865272452006-12-08T09:34:00.000-08:002006-12-08T09:34:00.000-08:00hahah... really good one. you really should share ...hahah... really good one. you really should share Suresh the Florist's number on public domain. anyone doing such sterling work in the cause of the arduous process of 'wooing' (if you prefer ancient vernacular) or 'trying to get lucky' (if you prefer the contemporary) deserves it.<br />and nice little moral at the end too - maybe there is way too much dilution of value if every segment in the value chain is conducted in a different place.<br />my theory is that, like in these five star hotels you can order grade 'A', grade 'B' and grade 'C' meals for a largescale event, the same concept goes for call centres.<br />the ones that cater to indian customers are undoubtedly grade 'G' or 'H' or maybe even way down to 'M' or 'N'.<br />cheers.Abhinavhttps://www.blogger.com/profile/14059204081633062783noreply@blogger.comtag:blogger.com,1999:blog-11051662.post-7917395114970014782006-12-08T05:06:00.000-08:002006-12-08T05:06:00.000-08:00lol. BTW, when was this post due? There wasn't any...lol. BTW, when was this post due? There wasn't any rains for quite some time... and what happened to the GOLF :P<br /><br />Never knew you were married...Anonymousnoreply@blogger.com